WickeDeli's first employees

You may (or may not) know that WickeDeli already has two employees: John and Carol Brooks – they make up the other half of the WickeDeli management team. Here's a quick look at their valuable experience and the key roles they play:

John Brooks has over 25 years experience as an IBM Point of Sale project manager. His responsibilities included executive overview, systems' needs analysis and design, installation planning, implementation, training, and post-installation reviews for a variety of accounts including WalMart, May CO., Neiman Marcus, KFC, Steak and Ale, and Furr's Cafeteria. As the head of Information Systems for WickeDeli, he is responsible for leading all POS and Inventory efforts by:

• managing the POS / Inventory system from concept to inception;
• supporting, improving, and maintaining the POS system;
• continually determining business needs and reviewing system specifications to ensure efficiency;
• ensuring a high level of quality and inventory control by creating processes / standards;
• staying abreast of new products and technology; evaluating and making recommendations to owners to ensure WickeDeli remains in the forefront of the market;
• managing all user training materials and ensuring new employees are trained on system.

In his spare time he likes to write, spend time with family and do anything on the water.

Carol Brooks has over 25 years experience in IBM office systems and mid-range systems marketing. She worked with client teams to develop marketing strategies, presented cost benefit analyses to executives, and developed curriculum for senior IBM marketing professionals. Most recently she worked in IBM Corporate Community Relations implementing philanthropic programs in the nonprofit community. As the head of Marketing and Client Services for WickeDeli, she is responsible for leading social & community marketing efforts by:

• managing social enterprise and promotional strategies and campaigns;
• ensuring identity and brand awareness of, as well as loyalty to, WickeDeli;
• continually researching and understanding target audiences, social causes, business benefits, competitive edge, and customer preferences;
• ensuring the most suitable method(s) of communication and tools to measure results;
• ensuring effective campaigns by staying abreast of changing trends in the marketplace.

In her spare time she likes to garden, sew, read and spend time with family.

John and Carol’s expertise, dedication and creativity genuinely complement the needs of the company and team. We are lucky to have them!